Send a board log

Something went wrong on your CYD? Its log tells the developer what happened. Nothing personal is in it: firmware, board, games opened and crash details.

Get the log

With a phone: on the board, open ☰ → Settings → Diagnostics → Send Log and point your phone's camera at the QR code. This page opens with the log.

With a computer (Chrome or Edge): plug the board in by USB and read the whole log:

Pick the board's serial port when asked (the same one used to install). If none appears on Windows, install the CH340 USB driver.